I had ordered a snorkel buddy package for my husband & myself. My goggles were prescription & I was happier than anything when I finally got to use them in Florida, unfortunately, my happiness only lasted for about 20 minutes until they fell off my head & fell to the bottom of the ocean. Anyway, I was in a panic and called your [toll free number] and left a message for a call back. I was very pleased that I received a call back asap on Monday morning. I spoke with a very nice man named Spencer who was extremely helpful in getting me another snorkel headset and making sure they got overnighted to me where I was staying. [...] Again, thank you, you helped make my vacation.... Glenn & Eileen Cummings |
