What is the return policy?

There are two types of returns.

1. General Returns
2. Exchanges

General Returns are covered under our 30-day general return policy.

All shipped orders will include a General Return Form. If you have any discrepancy with your order please complete the general return form, attach a copy of your invoice and return the unused product with all of the manufacturer's original packaging to Snorkel-Mart.com.

General returns must be shipped in an appropriate shipping container / box. Please ship pre-paid and insured, as Snorkel-Mart.com will not be responsible for the shipping charges either way on general returns.

Exchanges are a normal part of every business, and Snorkel-Mart makes it easy.

If you have received an item that you wish to exchange (perhaps you want to try a smaller fin size?), just call our customer care desk at 1-888-597-8445 and we'll make all the necessary arrangements to ship you the new item with a pre-paid FedEx call tag (within the lower 48 States) so you may return your unused (has not been in any water, has not been visibly scratched or scuffed, and retains its new appearance) exchange item to us on our dime.

Does my order come with a warranty?

Snorkel-Mart takes the guess work out of shopping online. In addition to our liberal return policy, many of the products we sell are backed by a firm manufacturer's warranty.

The majority of Deep Blue Gear products sold by Snorkel-Mart.com come with a 1-year warranty against manufacturing defect (with the exception of snorkel cameras which are guarantied until the manufacturer's seal is broken), effective from the date of purchase.

Returns under warranty are extremely rare, however should your product be suspected of a manufacturer’s defect please call us at 1-888-597-8445 and we will be glad to help you with your warranty issue.