Snorkel-Mart.com, offers snorkel sets with masks, snorkels, and fins, prescription snorkeling masks, plus other snorkeling gear. They were recently selected to join the Google Trusted Stores program which is designed to help shoppers identify online merchants who offer a great shopping experience; the Google Trusted Store badge is awarded to eCommerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting the Snorkel-Mart website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. Snorkel-Mart has an A rating for excellent service, a 99.6% rating for on-time shipping in the last 28 days, and ships orders within 1 business day.
“We at Snorkel-Mart always strive for excellent customer service. It’s an affirmation of our efforts to be recognized and included in this prestigious program.” -David Morgan, CEO Snorkel-Mart.com
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Snorkel-Mart and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like Snorkel-Mart attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.